Likely, they’ve gained traction in their industry through implementation of strategies and practices that perhaps no one else is doing, or at least not doing well. Who are these companies and what can we learn from them? Below, nine members of Forbes Coaches Council share their answers.

1. HubSpot 

This is may sound crazy but HubSpot does what should be done. It calls candidates back whether good or bad news. When it finds someone who is talented, but a position is not available, it looks for opportunities to stay in touch and find roles that may be a good fit. I just think it’s the way it should be.   – Mike Ambassador BrunyNo More Reasonable Doubt 

2. Zappos 

Zappos is definitely ahead of the curve with its hiring process. The emphasize on culture fit, as well as the requirement to work for a month in all departments, gives recruits the unique perspective to see the entire picture. Other companies can increase employee engagement as well as eliminate siloed operations by employing similar practices.   – Gia Ganesh, Gia Ganesh Coaching 

3. Garmin 

It is the leader in running technology and knows how valuable that technology is to clients. It can look up clients’ online data to see if they are experienced runners or new runners. Seamless returns, new products shipped ASAP, an amazing trade-in program, no questions asked on warranties and the most well-scripted service reps around. If you know your customers, they’ll return to you over and over again.   – MaryAnne GillespieRed Apple Coaching